Swissôtel Hotels & Resorts, commonly known as Swissôtel, is a Swiss chain of luxury hotels owned by Accor, which acquired FRHI Hotels & Resorts in 2015.

The corporate offices for Swissôtel are located in the Prioria Business Centre on the property of Zurich Airport in Kloten, Switzerland,"FULL TERMS AND CONDITIONS." (Archive) Swissôtel. Retrieved on 20 October 2012. "Swissôtel Hotels & Resorts, Balz-Zimmermannstr. 7, 8058 Zurich-Airport, CH. Registered number CH-020.3.925.568-2 ""Priora Business Center." (Archive) Priora. Retrieved on 20 October 2012. "Priora Business Center Balsberg Balz-Zimmermann-Strasse 7 CH-8302 Kloten" near Zürich."JULIAN VAN DEN BOGAERDE APPOINTED REGIONAL VICE-PRESIDENT, CHINA FOR SWISSÔTEL HOTELS & RESORTS." Swissôtel. Retrieved on 25 June 2009. "Prior to his appointment in Shanghai, Julian van den Bogaerde was based in the head office of Swissôtel Hotels & Resorts in Zurich as General Manager."

History Swissôtel was founded in 1981 as a joint venture between the Swissair and Nestlé groups, with its headquarters in the Swiss city of Zürich. Initially, hotels were operated in Bern, New York City, Geneva and Zürich. In 1990, the hotel group became a fully owned subsidiary of the Swissair group, and in 1996, its head office moved from Zürich to New York.

In 2001, with the parent airline in the serious financial difficulties due to the events of 9/11 that year in the United States that eventually lead to its demise, Swissôtel was sold to Raffles Holdings Limited, the owner of the famous Raffles Hotel in Singapore. In July 2005, Colony Capital, a private international investment firm, acquired Raffles International Limited, the company that by this stage owned both the Raffles and Swissôtel brands.

In May 2006, Colony Capital, together with Kingdom Hotels International, acquired Fairmont Hotels & Resorts. With the completion of the transaction, the Fairmont and Raffles International portfolios were combined, transforming the companies into a global hotel leader (headquartered in Toronto) called Fairmont Raffles Hotels International, with 120 hotels in 23 countries under three brands – Fairmont, Raffles and Swissôtel. After the transaction, the corporate office of Swissôtel Hotels & Resorts moved back to Zürich, where it was headed by its president, Meinhard Huck, who retired in 2013.

In December 2015, AccorHotels purchased Swissôtel, along with Raffles and Fairmont hotels, in a $2.9 billion deal.

In May 2025, Asset World Corporation (AWS) purchased Swissôtel Bangkok Ratchada for 8.7 Billion Baht ($266 Million) to renovate as premium mixed-used and rebranded as Jubilee Prestige Tower under new ownership in collaboration with Marriott International Asia Pacific Division, which operated its hotel under JW Marriott Bangkok Ratchadapisek brand. The hotel and its mixed-used building officially opened on 1 October 2025.

Properties

Swissôtel currently has 39 properties worldwide. The company also offers Swissôtel Living serviced apartments in five properties (two as part of hotels and three standalones).

+ Properties in operation No. Property Location Country1Swissôtel Al Ghurair DubaiDubai2Swissôtel Al Maqam MakkahMecca3Swissôtel Al Murooj DubaiDubai4Swissôtel AmsterdamAmsterdam5Swissôtel Beijing Hong Kong Macau CenterBeijing6Swissôtel Büyük Efesİzmir7Swissôtel ChicagoChicago8Swissôtel ClarkClark9Swissôtel Damian JasnaDemänovská Dolina10Swissôtel Foshan GuangdongFoshan11Swissôtel Grand ShanghaiShanghai12Swissôtel Jakarta PIK AvenueJakarta13Swissôtel Krasnye HolmyMoscow14Swissôtel Kursaal BernBern15Swissôtel LimaLima16Swissôtel Living BodrumBodrum17Swissôtel Living Jakarta Mega KuninganJakarta18Swissôtel Living JeddahJeddah19Swissôtel MakkahMecca20Swissôtel Nankai OsakaOsaka21Swissôtel NusantaraNusantara22Swissôtel Poiana BrasovBrașov23Swissôtel QuitoQuito24Swissôtel Resort & Spa Çeşme Çeşme25Swissôtel Resort Bodrum BeachBodrum26Swissôtel Resort ChangbaishanBaishan27Swissôtel Resort KolašinKolašin28Swissôtel Resort Sochi KameliaSochi29Swissôtel Santa Cruz de la SierraSanta Cruz de la Sierra30Swissôtel SarajevoSarajevo31Swissôtel Sharm El Sheikh Sharm El Sheikh 32Swissôtel Shenyang Shenyang 33Swissôtel SydneySydney34Swissôtel TallinnTallinn35Swissôtel TbilisiTbilisi36Swissôtel The Bosphorus IstanbulIstanbul37Swissôtel The Stamford SingaporeSingapore38Swissôtel Uludağ BursaBursa39Swissôtel Wellness Resort Alatau AlmatyAlmaty

Paolo Guerrero case

In November 2017, the Peruvian football player Paolo Guerrero tested positive for a metabolite of cocaine in the run up to the 2018 FIFA World Cup. His defence was that he had accidentally consumed the substance in herbal tea that was contaminated with coca tea at the Swissôtel in Lima, Peru.

Guerrero stated that the Swissôtel hindered him in obtaining evidence that was needed to sustain his case before the Court of Arbitration for Sport: The hotel was an important factor that hurt me, that is very clear, when I came here to Peru to find the evidence of how this had been caused, the Swissotel turned its back on me, they did not support me at any time. What I wanted to know was the truth. They threatened the waiter so he would not talk. At the hotel they did not allow us to talk to him.

In response, Peruvian citizens criticized Swissôtel, making negative comments in social networks like Facebook, Twitter and TripAdvisor, and calling for marches and boycotts against the hotel.

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