The 4030 Call System () briefly "4030-system" is the Iranian telephone system that was created during the early days of the COVID-19 pandemic in Iran for expert consultingSetting up a 4030 system for expert advice on coronavirus iribnews.ir, Retrieved 21 September 20204030 system answers to citizens' corona questions iranpress.com, Retrieved 21 September 2020Answering more than 20 million corona calls in the 4030 system Iranian Students News Agency, Retrieved 21 September 2020 and corona-screening (of coronavirus suspects).What you need to know about the Corona Screening System (4030) dana.ir, Retrieved 21 September 2020 There are 2000 phone lines and 2,200 doctors and paramedicsThe head of the public relations office of the Headquarters of Execution of Imam Khomeini's Order (EIKO) ... irna Retrieved 29 September 2020 throughout Iran4030 A system for specialized counseling and corona screening iribnews.ir, Retrieved 21 September 2020 who are working at this call system,Facts about the "4030" system that you are unaware of / Footprints of elite Iranian youth in the telephone screening program of families ana.press, Retrieved 21 September 2020A system with jihadi experts; 4030 Free Medical Answers yjc.ir, Retrieved 21 September 2020Launching psychological services in the 4030 system Islamic Republic News Agency, Retrieved 21 September 2020 and answer questions related to COVID-19.People should call 4030 for medical advice on corona tasnimnews.com, Retrieved 21 September 2020
4030 call systemDaily response to 200,000 people in the 4030 Corona system farsnews.ir, Retrieved 21 September 2020The 4030 system reduced hospital admissions mehrnews.com, Retrieved 21 September 2020Launching the nutrition counseling department in the 4030 telephone system Iranian Students News Agency, Retrieved 21 September 2020Corona psychological effects / providing mental health services in the 4030 system isna.ir, Retrieved 21 September 2020 has been launchedCorona consultations in the 4030 system irinn.ir, Retrieved 21 September 2020Corona artery and telemedicine diagnosis in 4030 + system details Iranian Students News Agency, Retrieved 21 September 2020 by the Execution of Imam Khomeini's Order (Barakat Tel)The record of answering 17 million calls in the 4030 system / Imam Farman Executive Headquarters has played an important role in resolving the corona concerns of the people ana.press, Retrieved 21 September 2020 and in cooperation with the Ministry of Health and Medical Education and Iran Telecommunication in order to screen Iranian families at the field of COVID-19.Deputy Minister of Health praises the activities of the Executive Headquarters of Imam Khomeini snn.ir, Retrieved 21 September 2020
As of September 2020, more than 20 million calls have been made to the telephone system (4030).Record 20 million calls to the 4030 system iribnews.ir, Retrieved 21 September 202020 million calls to the 4030 system in the National Corona Screening Plan isna.ir, Retrieved 21 September 2020 Iran's Head of 4030 call system, Reza Mazhari, stated the telephone line receives diverse calls daily, and with both medical and psychological inquiries. According to Mazhari, 40 percent of these questions were related to people's anxiety about COVID-19, and 40 percent were for increasing the awareness regarding the novel virus. He said that this system could decrease the number of people who go to the hospital.COVID-19 suspects screened vie 4030 call system iranpress.com Retrieved 28 September 2020
Services Among the services of the 4030 Call System are: For expert consulting and corona-screening (of coronavirus suspects) Answering questions and advising "pregnant and postpartum mothers". Phone nutrition consultation"West Azerbaijan" and "Central (Arak)" universities of medical sciences and healthcare services, Retrieved 16 December 2022 Providing psychological emergency services for suicide prevention Providing counseling services to prevent abortion and referring individuals in need to the Barakat Foundation. Etc.The 4030 system reduced hospital admissions mehrnews.comLaunching the nutrition counseling department in the 4030 telephone system Iranian Students News AgencyCorona psychological effects / providing mental health services in the 4030 system isna.ir
4030 hotline in the 2025 Israel-Iran crisis During the 12-day conflict between Israel and Iran, the Red Crescent's 4030 hotline, operated in collaboration with the Iranian Red Crescent Society, managed 90,174 calls with the assistance of 1,377 volunteer counselors (465 of whom were online). With an average wait time of 2 minutes and 5 seconds, the hotline directly answered 17,866 calls while automatically processing an additional 12,224 through its IVR system. These free psychological support services, particularly aimed at vulnerable groups, played a crucial role in alleviating mental stress and reducing unnecessary visits to medical centers during the crisis.
See also
Barakat Pharmaceutical Group Telecommunication Company of Iran Execution of Imam Khomeini's Order Ministry of Health and Medical Education COVIran Barakat
References
External links COVID-19 suspects screened via 4030 call system