Terence Anthony Moran, CB (born 1960) is a British civil servant and public administrator. He was the Second Permanent Secretary in the Department for Work and Pensions (2012–13) and chief executive of the Disability and Carers Service (2004–07) and its successor, the Pension, Disability and Carers Service (2008–10).
Career
Early career Born in 1960 into a working-class family from Rotherham, Moran joined HM Civil Service straight after finishing at a comprehensive school in 1977.Jane Dudman, "A work in progress: Terry Moran has a big job on his hands at the Pension, Disability and Carers Service", The Guardian, 6 November 2008. Retrieved 22 August 2019. He started work in a clerical role in the Department of Health and Social Security, but was eventually promoted into "delivery roles", before spending time working on policy; he was private secretary to Sir Nick Montagu (1990–91) and Sir Michael Bichard (1992–96). Moran eventually become an area manager in the Benefits Agency in 2001, before being appointed a regional director in Jobcentre Plus (which replaced the Benefits Agency) in 2002."Moran, Terence Anthony", Who's Who (online ed., Oxford University Press, December 2018). Retrieved 21 August 2019.
Senior civil servant In 2004, he was appointed chief executive of the newly formed Disability and Carers Service; in the first year, he was paid a salary of £105,000–110,000.Disability and Carers Service: Annual Report and Accounts 2005–06 (Disability and Carers Service, 2006), pp. 9, 54. In July 2007, he moved to The Pension Service to succeed Alexis Cleveland as interim chief executive, serving until April 2008 when the agency was merged with the Disability and Carers Service into the Pension, Disability and Carers Service;Department for Work and Pensions Resource Accounts 2006-07 (House of Commons Papers, 2007, HC 875), p. 24Department for Work and Pensions Annual Report and Accounts 2010-11 (2012), p. 31. he then became the chief executive of that agency, serving until November 2010. According to The Daily Telegraph, in 2010 he was earning between £155,000–159,000 a year in this role.Robert Winnett, "Public sector rich list", The Daily Telegraph, 1 June 2010, pp. 1, 2.
After leaving his post at the Pension, Disability and Carers Service, he served as Director-General, Universal Credit, in the Department for Work and Pensions (DWP) until December 2011,Department for Work and Pensions Annual Report 2011-12 (2012), p. 47 and thereafter was the DWP's chief operating officer (COO) at director-general grade until March 2013;Department for Work and Pensions Annual Report, 2012-13 (2013), p. 38. this coincided with his appointment as the department's Second Permanent Secretary from July 2012 to March 2013."Terry Moran", GOV.UK. Retrieved 21 August 2019. During his time as COO, Moran publicly complained that doubts over the development of the programme were demoralising staff.James Kirkup, "Universal Credit officials removed", The Daily Telegraph, 8 November 2012. Retrieved 21 August 2019. He also attracted media attention for suggesting that he would like to publicly shame fraudulent benefit claimants, saying that "If I had my way I would put their photograph[s] on every lamp-post in the street where they live".Christopher Hope, "Pin photos of benefits cheats to lamp-posts to shame them, says top DWP official", The Daily Telegraph, 3 July 2012. Retrieved 22 August 2019.
Moran was placed on sick leave in late 2012;Suzannah Brecknell, "New head of Universal Credit announced", Civil Service World, 27 March 2013. Retrieved 22 August 2019. in 2016, he wrote about this period in The Guardian to raise awareness about mental health.Terry Moran, "I lost the job I loved because I was unable to trust others with my demons", The Guardian, 4 February 2016. Retrieved 22 August 2019. He retired from the civil service in March 2013."Our senior team", Hull University Teaching Hospitals NHS Trust. Retrieved 21 August 2019.
Post-retirement Between 2014 and 2017, Moran was a non-executive director of the Hull University Teaching Hospitals NHS Trust; he was then appointed chairman for two years ending March 2019."New Chairman appointed to Hospital Trust", Hull University Teaching Hospitals NHS Trust, 8 March 2017. Retrieved 21 August 2019.
Honours and awards Moran was appointed a Companion of the Order of the Bath (CB) in the 2007 Birthday Honours."Queen's birthday honours: CBE and OBE", The Guardian, 16 June 2007. Retrieved 21 August 2019.
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