Bus deregulation in Great Britain involved the abolition of Road Service Licensing for bus services outside of Greater London. It began in 1980 with long-distance bus services and was extended to local bus services in 1986 under the Transport Act 1985. The abolition of Road Service Licensing removed the public sector's role in fare-setting, routes, and bus frequencies and returned those powers to bus operators.

Background

The bus industry in Britain grew significantly after the First World War with many demobilised soldiers starting bus companies with new skills in motor engineering and driving acquired through their military service. Over time, the bus industry then began to consolidate and many were acquired by railway companies. The remaining independent operators, however, were holding the bus industry's profit margins down through running "pirate buses" which only operated during peak demand. Following the lobbying of parliament by the railway and bus industries, the Road Traffic Act 1930 established Traffic Commissioners who had the oversight of safety, as well as commercial regulation: the setting of fares, routes and timetables. Road Service Licensing allowed rival bus operators to object to the registration of new services if it encroached their market share, and to appeal licence applications in traffic courts adjudicated by area Traffic Commissioners.

The postwar Labour government had a policy of nationalising public transport and was in compulsory purchase negotiations with bus companies during the post-war period. Tilling Group entered state ownership in 1948, with Red and White following in 1950. Nationalisation of the bus industry was incomplete when the Conservatives won the 1951 General Election and the process was halted. Labour resumed nationalisation after it increased its majority in the 1966 general election. British Electric Traction pre-emptively sold its bus operations to the government in 1967. In 1969, those bus companies were consolidated in the National Bus Company in England and Wales, and the Scottish Bus Group in Scotland, answerable to the Scottish Secretary. Most bus services were in the hands of the state or run by municipal owned bus operators.

The Thatcher government commissioned a white paper into the bus industry, which resulted in the implementation of the Transport Act 1985 on 26 October 1986 and the deregulation of local bus services in Great Britain. Transport deregulation did not occur in Northern Ireland.

London London has had a different regulatory regime from the rest of Britain since the establishment of the London Passenger Transport Board in 1933. At its peak in the 1950s, the London Transport Executive owned a bus fleet of 8,000 buses, the largest in the world.

Ken Livingstone, leader of the Greater London Council in the early 1980s, adopted a policy of open hostility to the Westminster government. The government responded by abolishing the GLC in 1986 and its transport functions were transferred into London Regional Transport, branded as London Transport, which reported to the Secretary of State for Transport and not to any locally elected body. London Transport at the time still had crewed buses long after they were phased out in other cities and the losses incurred by London Transport meant that buyers for bus companies were unlikely to be found.

Although deregulation did not apply to London buses, in April 1989 it was split into 11 quasi-independent companies that were privatised in 1994/95. In London, details of routes, fares, and services levels were still specified by public bodies, with the right to run the services contracted to private companies on a tendered basis.

Decline in patronage

Bus patronage grew after the war as soldiers were de-mobilised and greater prosperity led to greater use of the bus. However, travel patterns began to change with the steady growth of car sales and other social changes such as the growth of television which reduced evening travel. Most large private bus companies in England included a core industrialised urban area which was profitable, and a rural expanse which either barely covered costs or lost money. These larger bus companies cross-subsidised their rural services with profits from their urban operations. Fares had largely remained unchanged since 1930 partially due to companies growing by acquisition – safe from the threat of new market entrants – but opportunities to improve profitability through consolidation were eventually exhausted.

Increased patronage from the end of the 1930s economic depression and the end of the Second World War provided natural growth in patronage and profitability, but fares began to rise in the 1950s as labour costs increased, passenger receipts declined, and operational efficiency deteriorated due to increasing traffic congestion. Decriminalised parking enforcement would not be introduced until 1991. From the 1950s until the 1990s, traffic engineering practices focused on improving traffic flow and counting vehicles according to the road space they consumed rather than the number of people or amount of goods transported dominated local government policy and the traffic engineering profession. This put the bus at a relative disadvantage in traffic planning compared to personal vehicles. In 1965, a rebate on fuel duty was introduced to assist operators in meeting their costs.

In 1968, the New Bus Grant was introduced, which provided up to 25% of the cost of new one-man-operated buses, rather than crewed buses with a driver and conductor. This made full staffing of bus services easier at a time of labour shortage, and lowered costs significantly in a labour-intensive industry. However, these buses were slower in service than crewed buses and were more vulnerable to "bus bunching" due to drastically increased passenger loading times, particularly where fare stages were not revised and simplified. The loss of crewed buses was largely correlated with urban bus services requiring exact fares with no change being given on the bus. The New Bus Grant was phased out in 1980.

Councils gained powers to subsidise bus services when the Transport Act 1968 came into effect. Councils with their own bus transport department could subsidise their own buses through the rates, but could not subsidise private/nationalised bus services. Prior to this, bus companies negotiated with traffic commissioners on these issues as part of meeting their Road Service Licence obligations. Municipal bus departments were resented by the large bus operators as these operations, being separate, deprived the larger bus companies of profitable market territory to help meet their rural bus services obligations which were part of their Road Service Licence. Much of this cross-subsidy arrangement was destroyed in many parts by the formation of passenger transport executives in 1969 which cleaved the profitable urban operations from the loss-making rural operations, which were folded into the new National Bus Company in 1969.

Conservative governments at that time favoured redistributing bus resources to their often more rural constituencies, whereas Labour's electoral base was more urban and sought to lower fares and introduce additional services in cities. Rising car ownership was seen as valuable for creating jobs in the motorcar industry.

+ Major bus companies, municipal and PTE bus operations in 1969

Effects

The 1985 Act abolished Road Service Licensing for local bus services and allowed for the introduction of on-street competition for local bus services for the first time since the 1920s. To operate a service, all an accredited operator was required to do was to provide 56 days' notice to the Traffic Commissioner of their intention to commence, cease, or alter operation on a route. Traffic Commissioners previously had to consent to fare increases but were stripped of this power. The deregulation of long-distance buses had already occurred in 1980.

Legal changes introduced through the 1985 Act were: Bus companies could not object to the registration of services from other operators. Revenue support – a general block grant subsidy from local government to an operator to cover losses was abolished. Local authorities were given the power to support specific unprofitable services deemed socially necessary; these however had to go out to competitive tender. Traffic Commissioners were stripped of their role in fare-setting. Municipal bus departments were reconstituted as arm's length companies governed by companies law. Low fares policies such as Fares Fair and in South Yorkshire were made illegal as then constituted.

The Act had the effect of transferring financial risk from declining patronage from the public sector to the private sector. Operating costs in the bus sector decreased as restrictive practices were phased out, either on a voluntary basis through agreement with trade unions or through these operators becoming insolvent. Industrial action also decreased significantly as both the employer and the workforce were exposed to the market. Value for money for the public sector became easier to demonstrate as subsidised routes were tendered on a competitive basis, giving the public sector a better understanding of specific costs.

Bus infrastructure, such as bus stations and bus stops, remained with their previous owner. Competition cases meant that privately owned bus stations had to be open and available on a non-discriminatory basis to all operators. Local councils retained ownership and responsibility for bus stops, including maintaining timetable information and bus flags which showed which route numbers called at the stop.

The quality and accuracy of passenger information deteriorated significantly as information on fares moved out of bus stops and was only available through word-of-mouth. Timetables in many cases were poorly published by the operators and complete network maps showing all services, including competitors', were not published at all. Network stability improved over time as networks settled.

Patronage

The Conservative government at the time argued that the abolition of restrictive licensing would increase patronage by allowing bus operators to respond more quickly to passengers' needs. While bus networks did change radically, maintenance of market position, or fighting existential threat, was the dominant driver of operators' behaviour immediately after deregulation. Patronage continued to decline across Great Britain, but its impact was uneven; the English "shire counties" saw a continued decline in line with previous trends, as local governments' resources were diverted towards their relatively larger settlements and away from smaller villages as resources were prioritised to serve as many people as possible.

Public transport usage had been declining in metropolitan counties in the years prior to deregulation, except for South Yorkshire (+7%), due to its fares freeze, and in Tyne & Wear (+10%), due to the opening of the Tyne and Wear Metro. The other five PTEs saw declines; West Midlands −11.7%, Merseyside −22%, Strathclyde −39.8%, West Yorkshire −36.4%, Greater Manchester −50.5%.

The most significant decline in patronage was in metropolitan counties as the incumbent former PTE bus operators lost revenue support, had the most extensive networks in their market, and redirected resources to maintain market dominance. Cross-subsidies were drastically reduced, and former PTE bus operators cut early morning, evening, and Sunday services to reduce financial losses and prevent loss of routes. South Yorkshire PTE had had a low fares policy in place, by freezing fares before several years of very high inflation; the average fare in South Yorkshire in 1984 was 5p (equivalent to p in ); Patronage decreased drastically as full economic fares were reintroduced.