This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the World Airport Awards by Skytrax, this award is considered one of the most prestigious accolades in the industry."World's best airports announced – Asia dominates" CNN Go. 15 February 2012. Retrieved 12 April 2012

Best Airports Worldwide Year 1st Country 2nd Country 3rdCountry 2006 Incheon International Airport Hong Kong International Airport Kuala Lumpur International Airport 2007 Incheon International Airport Kuala Lumpur International Airport Singapore Changi Airport 2008 Incheon International Airport Singapore Changi Airport Hong Kong International Airport 2009 Incheon International Airport Singapore Changi Airport Hong Kong International Airport 2010 Incheon International Airport Singapore Changi Airport Hong Kong International Airport 2011 Incheon International Airport Singapore Changi Airport Beijing International Airport

Best Airport by Region

Africa Over 20 million passengers Year 1st Country 2nd Country 3rd Country 4th Country 5thCountry 2006 Abu Dhabi International Airport Cape Town International Airport Hamad International Airport 2007 O. R. Tambo International Airport Cape Town International Airport Durban International Airport 2008 George Airport Port Elizabeth Airport Cape Town International Airport 2009 George Airport O.R. Tambo International Airport Cairo International Airport 2010 Cape Town International Airport Cairo International Airport O.R. Tambo International Airport 2011 Cape Town International Airport Cairo International Airport Durban International Airport 2012 Cape Town International Airport Durban International Airport Cairo International Airport Sir Seewoosagur Ramgoolam International Airport O.R. Tambo International Airport 2013 Cape Town International Airport Durban International Airport Sir Seewoosagur Ramgoolam International Airport Cairo International Airport O.R. Tambo International Airport 2014Sir Seewoosagur Ramgoolam International AirportDurban International AirportCape Town International AirportO.R. Tambo International AirportJomo Kenyatta International Airport2015Sir Seewoosagur Ramgoolam International AirportCape Town International Airport Durban International AirportO.R. Tambo International Airport2016Sir Seewoosagur Ramgoolam International AirportDurban International AirportCape Town International Airport2017Mohammed V International AirportSir Seewoosagur Ramgoolam International AirportDurban International Airport

Under 20 million passengers Year Country Winner2017George Airport

Asia - Pacific Over 20 million passengers Year 1st 2nd 3rd 4th 5th 2006 Incheon International Airport Hong Kong International Airport Kuala Lumpur International Airport 2007 Incheon International Airport Hong Kong International Airport Singapore Changi Airport 2008 Incheon International Airport Singapore Changi Airport Hong Kong International Airport 2009 Incheon International Airport Singapore Changi Airport Hong Kong International Airport 2010 Incheon International Airport Singapore Changi Airport Hong Kong International Airport 2011 Incheon International Airport Singapore Changi Airport Beijing Capital International Airport 2012 Incheon International Airport Singapore Changi Airport Beijing Capital International Airport Indira Gandhi International Airport Hong Kong International Airport 2013 Incheon International Airport Singapore Changi Airport Beijing Capital International Airport Shanghai Pudong International Airport Indira Gandhi International Airport2014 Incheon International Airport Singapore Changi Airport Beijing Capital International Airport Haikou Meilan International Airport Indira Gandhi International Airport2015 Incheon International Airport Singapore Changi Airport Beijing Capital International Airport Chhatrapati Shivaji International Airport Indira Gandhi International Airport Sanya Phoenix International Airport Shanghai Pudong International Airport Guangzhou Baiyun International Airport Taoyuan International Airport Tianjin Binhai International Airport2016 Incheon International Airport Indira Gandhi International Airport Chhatrapati Shivaji International Airport Singapore Changi Airport Beijing Capital International Airport Haikou Meilan International Airport Raja Bhoj International Airport Chandigarh International Airport 2017 Indira Gandhi International Airport Chhatrapati Shivaji Maharaj International Airport Beijing Capital International Airport Ngurah Rai Airport Haikou Meilan International Airport Shanghai Pudong International Airport Sanya Phoenix International Airport Under 20 million passengers Year Winner2017 Devi Ahilya Bai Holkar Airport

Europe Over 20 million passengers Year 1st 2nd 3rd 4th 5th 2006 Zürich Airport Brussels Airport Helsinki Airport Porto Airport 2007 Porto Airport Zürich Airport Helsinki Airport Munich Airport 2008 Zürich Airport Southampton Airport Porto Airport 2009 Keflavík International Airport Zürich Airport Porto Airport 2010 Malta International Airport Porto Airport Zürich Airport 2011 Malta International Airport Edinburgh Airport Porto Airport 2012 Sheremetyevo International Airport Malta International Airport Edinburgh Airport Keflavík International Airport Zürich Airport 2013 Sheremetyevo International Airport Zürich Airport Porto Airport Keflavík International Airport Malta International Airport2014 Keflavík International Airport Sheremetyevo International Airport Porto Airport Malta International Airport Zürich Airport2015 Pulkovo Airport Sheremetyevo International Airport Sochi International Airport Dublin Airport Malta International Airport Václav Havel Airport Prague Zürich Airport Copenhagen Airport Keflavík International Airport Heathrow Airport Porto Airport Vienna International Airport2016 Sochi International Airport Sheremetyevo International Airport Dublin Airport Malta International Airport Porto Airport Zürich Airport2017 Sochi International Airport Malta International Airport Sheremetyevo International Airport Porto Airport Leonardo da Vinci–Fiumicino Airport Zürich Airport

Under 20 million passengers Year Winner2017 Murcia Airport

Latin America & Caribbean Over 20 million passengers Year 1st 2nd 3rd 4th 5th 2007 José Joaquín de Olmedo International Airport Juan Santamaría International Airport Mexico City International Airport 2008 José Joaquín de Olmedo International Airport Cancún International Airport Juan Santamaría International Airport 2009 Cancún International Airport José Joaquín de Olmedo International Airport Grantley Adams International Airport 2010 Cancún International Airport José Joaquín de Olmedo International Airport Juan Santamaría International Airport 2011 Cancún International Airport José Joaquín de Olmedo International Airport Juan Santamaría International Airport 2012 Cancún International Airport José Joaquín de Olmedo International Airport Sangster International Airport Juan Santamaría International Airport Grantley Adams International Airport 2013 José Joaquín de Olmedo International Airport Cancún International Airport Sangster International Airport Lynden Pindling International Airport Licenciado Gustavo Díaz Ordaz International Airport2014 José Joaquín de Olmedo International Airport Mariscal Sucre International Airport Cancún International Airport Lynden Pindling International Airport Las Américas International Airport2015 José Joaquín de Olmedo International Airport Mariscal Sucre International Airport Monterrey International Airport Punta Cana International Airport2016 José Joaquín de Olmedo International Airport Lynden Pindling International Airport Punta Cana International Airport Queen Beatrix International Airport Mariscal Sucre International Airport 2017 José Joaquín de Olmedo International Airport Los Cabos International Airport Lynden Pindling International Airport Punta Cana International Airport Under 20 million passengers Year Winner2017 Mazatlán International Airport

Middle East Year 1st 2nd 3rd 4th 5th 2006 Abu Dhabi International Airport Cape Town International Airport Hamad International Airport 2007 Ben Gurion Airport Hamad International Airport Abu Dhabi International Airport 2008 Ben Gurion Airport Abu Dhabi International Airport Hamad International Airport 2009 Ben Gurion Airport Dubai International Airport Abu Dhabi International Airport 2010 Dubai International Airport Abu Dhabi International Airport Ben Gurion Airport 2011 Dubai International Airport Abu Dhabi International Airport Ben Gurion Airport 2012 Abu Dhabi International Airport Dubai International Airport Hamad International Airport Ben Gurion Airport Bahrain International Airport 2013 Abu Dhabi International Airport Dubai International Airport Hamad International Airport Ben Gurion Airport Queen Alia International Airport2014 Queen Alia International Airport Abu Dhabi International Airport Ben Gurion Airport Hamad International Airport Dubai International Airport2015 Queen Alia International Airport Abu Dhabi International Airport Hamad International Airport King Fahd International Airport Dubai International Airport Ben Gurion Airport2016 Abu Dhabi International Airport Queen Alia International Airport Dubai International Airport2017 Abu Dhabi International Airport Queen Alia International Airport Prince Mohammad bin Abdulaziz International Airport Dubai International Airport

North America Over 20 million passengers