Lauda Air Flight 004 was a regularly scheduled international passenger flight from Hong Kong, via Bangkok, Thailand, to Vienna, Austria. On 26 May 1991, the Boeing 767 operating the route crashed following an uncommanded deployment of the thrust reverser on the No. 1 engine during the climb phase, causing the aircraft to enter an aerodynamic stall, uncontrolled dive, and in-flight breakup, killing all 213 passengers and ten crew members on board. It is the deadliest aviation accident involving the Boeing 767, and the deadliest aviation accident in Thailand's history. The accident marked the 767's first fatal incident and third hull loss.. Formula One world motor racing champion Niki Lauda, who founded and ran Lauda Air, was personally involved in the accident investigation.
Aircraft The aircraft involved was a Boeing 767-300ER, the 283rd Boeing 767 built, that was powered by Pratt & Whitney PW4060 engines and was delivered new to Lauda Air on 16 October 1989. The aircraft was registered OE-LAV and named Mozart. At the time of the incident, the No. 2 engine had been on the airframe since assembly of the aircraft (7,444 hours and 1,133 cycles) whereas the No. 1 engine (with the faulty thrust reverser) had been on the aircraft since October 3, 1990 and had accumulated 2,904 hours and 456 cycles.
Accident At the time of the accident, Lauda Air operated three weekly flights between Bangkok and Vienna. At 23:02 ICT on 26 May 1991, the Boeing 767-3Z9ER operating as Flight 004 (originating from Hong Kong's Kai Tak Airport) departed Don Mueang International Airport in Bangkok for its passenger service to Vienna International Airport with 213 passengers and 10 crew under the command of American captain Thomas John Welch (48) and Austrian first officer Josef Thurner (41). Both pilots were regarded as very competent. At 23:08, Welch and Thurner received a visual warning indication on the EICAS display that a possible system failure would cause the thrust reverser on the No. 1 engine to deploy in flight. After consulting the aircraft's Quick Reference Handbook, they determined that the alert was "coming on and off" and that it was "just an advisory thing". The pilots took no remedial action, possibly believing that the indication was false, but also with the knowledge that the 767 could land safely with only one operational reverser.
At 23:17, the No. 1 engine reverser deployed while the plane was over mountainous jungle terrain in the border area between the Suphan Buri and Uthai Thani provinces in Thailand. Thurner's last recorded words were "Oh, reverser's deployed." Moments later, the cockpit voice recorder (CVR) recorded a shuddering sound, followed closely by a snap. Due to the reverser design, an aerodynamic plume of air disrupted the airflow over the leading edge of the left wing during the engine's rundown to idle thrust, which resulted in a 25% loss of lift and an aerodynamic stall.
The aircraft immediately began a diving left turn. The CVR recorded master caution warning and a second snapping sound, followed by various alerts such as overspeed and a second master caution, and Welch's last recorded words: "Jesus Christ" in response to the rapid rolling sensation, "here, wait a minute" as he brought engine 1's thrust lever to idle and shut down the engine and finally, "damn it". Following this, the CVR recorded an increase in background wind noise followed by several loud bangs. Manoeuvring overloads produced by the pilots' sustained attempts to regain pitch control, in combination with the increasing velocity of the dive, had exceeded the aircraft's structural limits and destroyed the weakened aft fuselage along with the rest of the damaged flight surfaces. The loss of the tail caused further negative loading of the wings, as the airplane experienced Mach tuck and nosed over vertically, reaching a speed of at least Mach 0.99 (the highest value that the aircraft's sensors could record), breaking the sound barrier.
The wings then experienced structural failure and separated at the trailing edges, engulfing the remains of the falling aircraft in flames before impacting mountainous wooded terrain and exploding. Most of the wreckage was scattered over a remote forest area roughly in size, at an elevation of , in what is now Phu Toei National Park, Suphan Buri. The wreckage site is about north-northeast of Phu Toey, Huay Kamin (), Dan Chang district, Suphan Buri province, about northwest of Bangkok, close to the Burma-Thailand border. Rescuers found Welch's body still in the pilot's seat. Available on LexisNexis.
Recovery Volunteer rescue teams and local villagers looted the wreckage, taking electronics and jewellery, so relatives were unable to recover personal possessions. The bodies were taken to a hospital in Bangkok, but the storage was not refrigerated, and the bodies decomposed. Dental and forensic experts worked to identify bodies, but 27 were never identified.
Speculation circulated that a bomb may have destroyed the aircraft, as some eyewitnesses had reported seeing a large fireball surrounding the aircraft, the result of the disintegration of the right wing during the dive. However, a terrorist motive was believed unlikely, as Austria was politically neutral with a reputation of avoiding international conflicts such as the recent Gulf War.
Investigation
The flight data recorder was completely destroyed, so only the cockpit voice recorder could be analysed. Thailand's Air Safety Division head Pradit Hoprasatsuk stated that "the attempt to determine why the reverser came on was hampered by the loss of the flight data recorder, which was destroyed in the crash". Upon hearing of the crash, Niki Lauda traveled to Thailand. He examined the wreckage and estimated that the largest fragment was about by , which was about half the size of the largest piece resulting from the Lockerbie bombing. Lauda attended a funeral for 23 unidentified passengers in Thailand and then traveled to Seattle to meet with Boeing representatives.
The official investigation, led by Thailand's Aircraft Accident Investigation Committee, lasted approximately eight months and resulted in a conclusion of probable cause: "The Accident Investigation Committee of the Government of Thailand determines the probable cause of this accident to be [an] uncommanded in-flight deployment of the left engine thrust reverser, which resulted in loss of flight path control. The specific cause of the thrust reverser deployment has not been positively identified." Multiple possibilities were investigated, including a short circuit in the electrical system. However, the destruction of much of the wiring meant that investigators could not arrive at a definitive reason for the activation of the thrust reverser.
As evidence began to implicate the thrust reversers as the cause of the accident, Lauda conducted simulator flights at Gatwick Airport that appeared to show that deployment of a thrust reverser was a survivable condition. Lauda said that the thrust reverser could not be the sole cause of the crash. However, the accident report states that the "flight crew training simulators yielded erroneous results" and that recovery from the loss of lift from the reverser deployment "was uncontrollable for an unexpecting flight crew".
The incident prompted Boeing to modify the thrust-reverser system to prevent similar occurrences by adding sync locks, which prevent the thrust reversers from deploying when the main landing-gear truck-tilt angle is not at the ground position. Aviation writer Macarthur Job has stated that "had that Boeing 767 been of an earlier version of the type, fitted with engines that were controlled mechanically rather than electronically, then that accident could not have happened".
In parallel with the Thai accident commission’s investigation, the Vienna Public Prosecutor’s Office also conducted its own inquiry. When the Vienna Public Prosecutor’s Office seized documents from Lauda Air following the crash, it was found that dozens of pages were missing from the technical logbooks of the crashed aircraft. Former Lauda Air employees testified in 2026 that “hundreds of pages had been destroyed” . The Vienna Public Prosecutor’s Office also interviewed a former head of maintenance at Lauda Air. The man, Hanns Pekarek, stated for the record that he had repeatedly warned Niki Lauda that aircraft maintenance was no longer safe due to the intense pressure from management. According to Pekarek’s statements to the Vienna Public Prosecutor’s Office, Niki Lauda ignored these warnings. Pekarek therefore left the company eight months before the crash of OE-LAV and, fearing an accident, banned his entire family from flying with Lauda Air.
The Vienna Public Prosecutor’s Office commissioned the renowned expert Prof. Ernst Zeibig, DDipl. Ing., Dr. tech., to prepare an expert report. This report was completed as early as the early 1990s, but remained under wraps. A number of German journalists, as well as the Austrian news magazine ‘Profil’, had already raised the issue in the early 1990s. The Austrian flight safety expert and aviation journalist Patrick Huber quoted from it in specialist publications in 2011 and 2015 . It formed the basis of his non-fiction book ‘Lauda Air NG 004: The Last Flight of the “Mozart” – Austria’s Greatest Aviation Disaster’, published in German in January 2026. Professor Zeibig’s report clearly demonstrated Lauda Air’s shared responsibility for the crash. Whilst it did not dispute the design fault with the thrust reverser on Boeing’s part, the expert concluded that the aircraft involved in the accident, registration OE-LAV, should not have been allowed to fly at all since 25 January 1991. Professor Zeibig spent over a year reviewing the technical documentation for the aircraft involved in the accident. In doing so, he compared the relevant error messages with the actions taken by the Lauda Air maintenance team and then assessed the appropriateness of those measures. The expert appointed by the Vienna Public Prosecutor’s Office established beyond doubt that an error message relating to the left thrust reverser on OE-LAV was first documented on 28 December 1990. According to Boeing FIM, the aircraft should have been permitted to fly for a maximum of 500 hours with this fault. If the problem had not been rectified within this period, the aircraft would have had to be grounded. However, the Lauda Air maintenance team were never able to resolve the problem. In their attempts to rectify the fault, they repeatedly breached Boeing’s regulations. Expert Zeibig noted, among other things, “serious maintenance errors” and “serious deficiencies in the documentation” and concluded that the 500-hour period, which had begun on 28 December 1990, had expired on 25 January 1991. Nevertheless, Lauda Air sent the aircraft in question on a 39-hour rotation to Australia and back. This was a deliberate breach of Boeing regulations.