Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.
History Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers. Netcracker has since expanded into cloud-native, microservices-based software, virtualization, automation, generative AI and Digital Satellite Service support software.
On October 21, 2008, NEC Corporation acquired Netcracker for about making it a wholly owned subsidiary of NEC.
Acquisitions Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering, and IT consulting, was acquired in 2004.
In 2011, Subex's activation business, including Subex's NetProvision, NetOptimizer, Vector products, and associated business. A year later, in May 2012, Global Information Management division of Convergys was acquired.
CoralTree Systems, a systems integrator and service provider, was purchased in 2015.
Products and services
As a software engineering company, Netcracker offers network optimization for communications and operations. Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.
Products Cloud services Customer Engagement (customer experience and service-related transitions) Digital OSS/BSS
Managed services Support and maintenance Cloud Operations Business Process outsourcing
Professional services Business & Technology Consulting End-to-End Program Delivery DevOps Enablement Security services Training Services Patents A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:
Patents Held Patent # Date Applied Date Granted Title Anticipated Expiration US11847112B2April 18, 2022December 19, 2023Declarative and unified data transition(Pending) US20220292555A1 April 4, 2022 September 15, 2022 Systems and methods for generating and presenting an electronic bill in a bill timeline view (Pending) US10547497B1 December 30, 2016 January 28, 2020 Methods and systems for providing predictive rating using a buffer July 22, 2037 US10827079B1 December 30, 2016 November 3, 2020 Methods and systems for reducing data traffic flow between a network and an online charging system July 29, 2037 US11308072B2 June 17, 2016 April 19, 2022 Declarative and unified data transition November 9, 2029 US10504128B2 March 28, 2016 December 10, 2019 Systems and methods for improved billing and ordering July 17, 2031 US8688410B2 March 31, 2011 April 1, 2014 Cable management and inventory enhancement May 12, 2032 US8897174B2 September 18, 2009 November 25, 2014 Network configuration management July 11, 2030
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