ShoreTel, Inc. was a telecommunications vendor providing unified communications for business. In 2017, the company was acquired by Mitel.
History In September 1996, ShoreTel was co-founded as Shoreline Teleworks by Edwin J. Basart and Mike Harrigan, both of whom were co-founders of Network Computing Devices.
In 1998, the company shipped its first products.
In April 2004, the company changed its name to ShoreTel.
On July 3, 2007, the company became a public company via an initial public offering.
On October 21, 2010, the company announced the acquisition of Agito Networks for approximately $11.4 million.
In 2012, the company acquired M5 Networks, based in New York City, for $146 million.
In August 2013, Don Joos became president and chief executive. He had joined ShoreTel in April 2011 from Avaya.
In August 2015, the company launched Connect Common UC Platform.
In January 2016, The company acquired Corvisa to provide SIP trunking and additional third-party application integration.
In February 2016, ShoreTel Connect Hybrid Sites was launched, a hybrid offering of on-premises and cloud services.
In August 2016, the company began looking into a sale of the company.
In September 2017, the company was acquired by Mitel for $530 million.
Mitel filed for Chapter 11 bankruptcy protection on March 10, 2025, listing assets and liabilities between $1 billion and $10 billion.
Products Because of ShoreTel's diverse ecosystem, they had many products to fit the various needs of that workspace and the end facing user. Below are categories that each product fits into along with the product's model number. All Desk Phones with a "G" appended to the model number have a partner version with gigabit ethernet functionality. This excludes the IP485G & IP655 as it only has the G variant.
Servers ----
UC Server 20 UC Server 25 UC Server 30
Voice Switches (ShoreGear Appliances) ----
SA100 SA400 SG220T1 SG220T1a SG24a SG30 SG50 SG50v SG90 SG90v SGT1k ST100a ST100da-T1 ST1d-T1 ST200 ST24a ST2d-T1 ST48a ST500 ST50a
Desk Phones ----
IP100 IP110 IP115 IP210 IP212k IP230G IP265 IP420G (New Generation) IP480G (New Generation) IP485G (New Generation) IP530 IP560G IP565G IP655G
Special Phones
IP930D, Cordless DECT, supports multiple phones on one base unit, optional extender unit available. ShoreTel Dock, An IOS device holder that emulates a phone from a tablet or phone. IP8000, Conference Phone
References