International Workplace Group plc, formerly Regus, is a Swiss-based company offering serviced offices and coworking.IWG PLC. Bloomberg. Accessed June 2021. It provides serviced offices under several brand-names, including Regus.IWG PLC. Reuters. Accessed June 2021. It was started in Brussels, Belgium, by Mark Dixon in 1989. It is registered in Saint Helier, Jersey, and has its head office in Zug, Switzerland. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
History The company was founded as "Regus" by English entrepreneur Mark Dixon with the objective of providing flexible office space to customers in Brussels in 1989. In 1994, Regus entered Latin America with a centre in São Paulo and Asia with its first centre in Beijing.
2000s The company completed a successful IPO on the London Stock Exchange in 2000. In 2001, it acquired Stratis Business Centers, a U.S.-based network of franchised business centres. Five Regus employees died in the September 11 attacks, as Regus had a business centre on the 93rd floor of the South Tower.Staff Writer. "September 11 - A Memorial" (pg.88), CNN.com, August 2004 (Archive date). The company was criticised for a lack of response to the victims' families, though a Regus official said they had made "proactive outreach to every family of the team members who are missing."Dwyer, Jim, and Henriques, Diana. "A Nation Challenged: Death Benefits; Money for Families Of Attack Victims Could Vary Widely", The New York Times, 20 September 2001.
In 2002, the company sold a controlling stake (58%) of its UK business to Rex 2002 Limited, a company created by the private equity firm Alchemy Partners. This move raised £51 million for the company, which had been facing severe financial difficulties. In 2003, Regus filed for Chapter 11 bankruptcy protection for its U.S. business, which had been struggling in the wake of the dot-com bubble. A year later, it took its U.S. business out of Chapter 11 after restructuring, financed by its share of the profitable UK business.
The company acquired HQ Global Workplaces, workplace provider based in the U.S. in 2004. It re-acquired the Regus UK business in 2006 for £88 million. The company went on to acquire Laptop Lane, a chain of American airport business centres, later that year.How to Set Up a Virtual Office In 2006, the company entered partnerships with Air France-KLM and American Airlines for preferred access for business travellers and in 2007, it entered a partnership with American Express for preferred access for their Business Platinum cardholders.Open from American Express Also, in 2006, Regus established sites at Amsterdam Schiphol and Brussels Airport.
In 2007, Regus opened business centres in Bulgaria and the Middle East. In June 2008, Regus introduced Businessworld, a multi-level membership service for flexible access to its services in any of its locations."Regus Responds to Growing Need for Privacy Amongst Business Travelers with the Launch of Businessworld Membership Card Program" , Press release, 16 June 2008. Effective 14 October 2008, Regus Group plc became Regus plc. Regus plc was created as a holding company for Regus Group plc, to establish the company's headquarters in Luxembourg and its registered office in Jersey."Admission and Listing of New Regus Ordinary Shares" , General notice, 14 October 2008. Regus has maintained a policy of expansion, opening new business centres. It has also renegotiated some leasing agreements with property owners in the UK to save money, warning owners that the vehicles holding the leases could go into administration (bankruptcy); this has angered the British property industry.
A legal case involving Epcot Solutions Ltd and Regus, decided in the Court of Appeal in 2008, involved assessing whether the standard exclusion clause in Regus' terms and conditions could be justified. Epcot complained about Regus' failure to maintain air conditioning at its Stockley Park business centre in west London. The judge at first instance had ruled that Regus' exclusion clause was unreasonable but the Court of Appeal reversed this ruling.Linneman, C., Exclusion clause: Regus (UK) Ltd vs Epcot Solution Ltd, published on 30 May 2008, accessed on 22 March 2025
2010s On 5 July 2012, UK Prime Minister David Cameron announced that Regus would provide 30,000 young entrepreneurs across England with access to its network of offices, complementing the Government's StartUp Loans scheme managed by James Caan. On 19 February 2013, the firm took control of MWB BE, a large UK-based serviced office provider with a £65.6m cash bid.
In 2015, Regus acquired Spaces – a coworking company founded in 2006 in the Netherlands. In the same year, Regus partnered with the Singapore Government to open facilities within their public libraries.
In December 2016, under a scheme of arrangement, the company established a new holding company IWG (International Workplace Group) and announced its intention to move its base outside the European Union referring to the "increasingly complex legislative environment".[Alliance News] (19 December 2016). Regus Becomes IWG As Scheme Of Arrangement Becomes Effective. Morningstar. Archived 2 April 2017. The new head office was established in Zug, Switzerland.
In 2019 IWG had approximately 3,000 coworking spaces in around 120 countries.
2020 to present
In 2020, as a result of the COVID-19 pandemic, IWG experienced financial difficulties; over a few months it filed for Chapter 11 bankruptcy for 97 different entities connected to both Regus and its co-working brand Spaces. The rise of more localised working in the wake of the Coronavirus pandemic led to suburban locations becoming among the company's fastest-growing locations.
In February 2021, IWG acquired a majority stake in The Wing women's co-working network,Regus Owner IWG Buys Majority Stake in Office Startup The Wing" Gillian Tan and Jack Sidders, Bloomberg News, 11 February 2021. Retrieved 28 September 2023. which subsequently ceased operations on 30 August 2022."Gone girl(boss): Troubled co-working space The Wing announced it's shutting down, but all anybody cares about is what will happen to its furniture" Julie Gerstein, Insider, 31 August 2022. Retrieved 28 September 2023.
In March 2022, IWG merged its digital business with The Instant Group. Digital assets included in the transaction included Easyoffices.com, Meetingo.com, Rovva and Worka.
IWG opened a location at Battersea Power Station, The Engine Room, within the Grade II-listed Boiler House, in June 2023. It is the first flexible workspace to open at the redeveloped London landmark.
In June 2024, IWG confirmed its name change to International Workplace Group plc. The name change was accompanied by the shifting of its reporting currency and the denomination of its shares from sterling to US dollars.
References
External links
Salter, Chuck. "Office of the Future", Fast Company, Issue 33, March 2000, page 272. Holusha, John. "Commercial Property/Business Centers; Modern Office for Rent: Daily Rates Available", The New York Times, 20 May 2001.